Terms & Conditions

Last updated: 05/04/2026

Introduction

Welcome to StarPoint. These Terms and Conditions ("Terms") govern your use of our platform, website, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Our platform provides court booking, coaching, tournaments, and related sports and wellness services. These Terms apply to all users, including visitors, registered users, and participants in our programmes.

User Responsibilities

You agree to:

  • Provide accurate and current information when registering or booking.
  • Use the Services only for lawful purposes and in accordance with these Terms.
  • Respect other users, staff, and facility rules when on our premises.
  • Cancel or modify bookings in accordance with our cancellation policy.
  • Notify us promptly of any changes to your contact or health information where relevant.

You must not misuse the platform, attempt to gain unauthorised access to our systems or other users' data, or use the Services in any way that could harm, disable, or overburden our infrastructure.

Medical Disclaimer

Important: Our Services relate to physical activity and sports. We are not a healthcare provider and do not offer medical advice, diagnosis, or treatment.

You should consult a qualified healthcare professional before starting any new exercise or sports programme, especially if you have existing health conditions, are pregnant, or have been inactive. Participation in physical activity involves inherent risks; by using our facilities and services, you acknowledge that you assume those risks.

In case of injury or medical emergency on our premises, we will seek to facilitate appropriate assistance but are not responsible for the provision of medical care. You are responsible for ensuring you are fit to participate and for carrying any necessary medications or information.

Privacy & Data Usage

Your privacy matters to us. We collect and process personal data in accordance with our Privacy Policy and applicable data protection laws. By using our Services, you consent to such collection and processing as described therein.

We use your data to provide and improve our Services, process bookings, communicate with you, and comply with legal obligations. We do not sell your personal information to third parties. We may share data with trusted service providers who assist our operations, under strict confidentiality and data-processing agreements.

You may have rights to access, correct, or delete your data; please contact us or refer to our Privacy Policy for details.

Limitation of Liability

To the fullest extent permitted by law, StarPoint and its affiliates, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services, including but not limited to loss of profits, data, or goodwill.

Our total liability for any claim arising out of or relating to these Terms or the Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim. Some jurisdictions do not allow certain limitations of liability; in such cases, our liability will be limited to the maximum extent permitted by law.

We do not warrant that the Services will be uninterrupted, error-free, or free of harmful components. You use the Services at your own risk.

Contact Information

For questions about these Terms, your account, or our Services, please contact us:

  • Email: [email protected]
  • Address: 19 Al-Jawhara Residences, Apartment 403, Al-Zohour District, Egypt
  • Phone: +20 1012345748

We will endeavour to respond to reasonable enquiries within a reasonable time. These Terms may be updated from time to time; continued use of the Services after changes constitutes acceptance of the revised Terms.